How do I use this website to register for classes?
STEP ONE: Sign in
Note: If you are new to our site, you will need to create a new student profile. Creating a profile is a one-time only process and will provide you with your own personal, password-protected account. You must have an email address to complete the student profile. Having an account will allow you to register online and track your course selections. Click on "sign in" on the menu bar to the left and follow the prompts. You will receive a copy of your profile via email.
After you sign in, you will notice additional menu options that will allow you to edit your profile, check your current registrations, and view your transactions.
STEP TWO: Locate the classes that interest you
To browse all course categories and subcategories, click "courses" and then click on the subcategory that interests you to see the list of classes offered this term. - OR -
To find a specific class, click search and enter information into one (or two) of the requested fields.
Classes are listed in alphabetical order, although you also have the option to sort the list by location, instructor, price, and start date.
Click on the class title (in bold) to see a full course description. Click on the instructor's name to see a short professional bio.
STEP THREE: To Begin the registration process, add classes to your "cart" and "checkout"
To select a class for registration, click "Add to Cart"
If a class is full but has a waiting list, the button will say "Waiting List." To add your name to the waiting list, click that button.
If instead of a button, the word "Closed" appears, it means online registration is unavailable because the class has already started OR is unavailable due to special enrollment requirements. A phone number in that space indicates that you should call that number for more information.
When you are done "shopping" for classes, click the "Checkout" button inside the Shopping Cart box on the right side of the screen and follow the directions to complete your registration with your credit card. You will receive an email confirmation within 24 hours.
How do I know if there is space available?
If a class is already filled, the box will be black and you will not be able to check it. You will be able to select the option of being placed on a waiting list.
Can I register a family member?
If your family member resides in your home you may create a household profile, within this profile you may register all members living within your home.
Where do classes meet?
We offer classes in several locations around campus and at our satellite campuses. You can see the location of a specific class by clicking on the class title.
What are your policies for payment of fees?
Full payment must accompany your registration. Payment may be made at the time of registration. If you are registering on-line, we except Mastercard, Discover or Visa.
If you do not wish to use your credit card you may come into the office and pay with your personal check or cash. We are located on the main campus of Jackson Community College, in Justin Whiting Hall Room 151. Our office hours are Monday-Friday 8am-5pm.
Registrations are entered into the system when they are received, first-come first-served bases. Checks and money orders should be made payable to Jackson Community College.
If your registration is paid by your employer please 517-796-8610 to make arrangements.
What if I need to Cancel?
Students will receive a full refund for all courses and workshops cancelled by the college. A full refund will be given to students who officially drop a course by 5:p.m.three business days prior to the first class meeting. Failure to attend does not constitute an official drop and no refunds will be granted. Please note that JCC will enforce all other online and contracted company's refund policies. Any special refund policies are clearly stated in the course descriptions.
What if I forget my user name and password?
When you create your profile, you are sent an email confirmation that contains your user name (login) and password. If you lose this information, please do not create another profile. Instead, contact Corporate and Continuing Education Office. They can email you your login user name and password.
How do I schedule a course to be offered onsite at my business?
Whether you need a group of employees trained on a new software application, or departments of co-workers trained on new business processes, JCC can provide organizational development professionals and instructional designers to deliver customized training solutions. Give us a call at 517-990-1363 or email firstname.lastname@example.org to explore how we can help improve your bottom line by enhancing the talents and productivity of your greatest asset!
How do I access Online classes?
If you registered for a class offered online through Ed2Go, you will access your class through this site by doing the following: (you will also get this information through your confirmation)
- Log into your account at http://jacksoncce.augusoft.net
- Click on the Registrations menu link on the left
- Locate the class and click it's corresponding 'Go To Class' link
If you registered for a course or career certificate offered online through Gatlin Education Services, you will receive an email from Gatlin with instructions on how to access your online classroom. If you do not receive the email from Gatlin, please contact us to have it re-sent.
NO REFUNDS WILL BE ISSUED for online courses and career training certificate programs through Gatlin Education Services. Unlike our other classes, you will not have the opportunity to cancel your registration for a refund prior to the class start date. According to the policy of Gatlin Education Services, all registrations and payments are final